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Customer Service

Internal Sales Apprenticeship vacancy in Bedford

Tuesday 8 October, 2019

Learn to manage accounts of customers ensuring orders are processed and delivered in line with their expectations, along with developing customer relationships.

Main job duties:

  • To liaise effectively with customers
  • Assist to resolve delivery/aftersales issues
  • To process sales orders received via telephone/facsimile/electronic mail, accurately and on the day of receipt and ready for delivery
  • Record and deal with stock discrepancies
  • Provide customers and potential customers with quality and accurate information
  • To answer a high volume of inbound calls in a professional manner according to agreed standards
  • Create & record information in CRM
  • Cover for colleagues as and when required
  • Use computer systems such as Sage CRM, Exchequer, Excel, Outlook and Word

Future prospects - Progress to Internal Account Manager or External Sales upon completion of apprenticeship..

For more information and to apply direct click here

CLOSING DATE: 13th November 2019

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